MassTaxConnect Video Tutorials

Updated: September 1, 2021

General

 

MassTaxConnect's General videos are:

 

• Overview of MassTaxConnect*

• How to Update a Mailing Address*

• How to Reset Your Password*

• How to Submit a New Hire Report

• MassTaxConnect Video Tutorials Feedback

• How to Use Client Management

• How to Appeal a Penalty

• How to Create a Security Group

• How to Associate a Security Group to a Secondary Logon

• How to Print a Return Filed in MassTaxConnect

* Subtitles available in Spanish.

Filing or Registration

 

MassTaxConnect's Filing or Registration videos are:

 

• How to Log in to MassTaxConnect for the First Time*
• How to File for a Certificate of Good Standing When You are Logged In
• How to Request a Certificate of Good Standing Without Logging In*
• How to File an Original Business Tax Return​
• How to Amend a Previously Filed Tax Return
• How to Register a New Business in MassTaxConnect*
• Understanding Two-Step Verification in MassTaxConnect
• How Can I Get a Copy of a Return I Filed?

*  Subtitles available in Spanish.

Tax Accounts

 

MassTaxConnect's Tax Accounts videos are:

 

• How to View Account Details
• How to View Taxpayer Details, Messages, and Correspondence
• How to Add an Account Type to an Existing Location​
• How to Close an Account
• How an Individual Taxpayer Can Create an Account​

Payments

 

MassTaxConnect's Payments videos are:

 

• How to Make a Bill Payment Without Logging In​*
• How to Request a Payment Plan*
• How to Make an Estimated Payment*
• How to Make an Advance Payment on MassTaxConnect
• Accounting for Advance Payments When Filing or Paying
• File and pay boats & vehicles sales or use tax (Form ST-6)
• How to find a boat or rec vehicle sales tax submission (Form ST-6)
• Applying for Emergency Paid Sick Leave Reimbursement

* Subtitles available in Spanish.

Third-Party Access

 

MassTaxConnect's Third-Party Access videos are:

 

• How to Request to Manage Another Taxpayer’s Account​
• How to Authorize a Third Party to Manage Your Tax Account​
• Adding a Secondary Logon to An Account

Paid Family and Medical Leave (PFML)

 

MassTaxConnect's Paid Family and Medical Leave (PFML) videos are:

 

• How to Register for Paid Family and Medical Leave Contributions
• How to File a Return and Remit a Contribution for Paid Family and Medical Leave​
• How to Opt in and Contribute to Paid Family and Medical Leave as a Self-Employed Individual
• How to Upload an Excel Spreadsheet When Filing a Tax Return on MassTaxConnect 
• How to Request a Paid Family and Medical Leave Exemption

MassTaxConnect Frequently Asked Questions

MassTaxConnect Frequently Asked Questions is a compilation of frequently asked questions about different aspects of MassTaxConnect. 

Please note: Personal income tax returns cannot be filed through MassTaxConnect. For more information, visit Explore filing options for Massachusetts personal income tax returns.