MassTaxConnect Video Tutorials

Updated: May 10, 2022

General

MassTaxConnect's General videos are:

• Overview of MassTaxConnect*

• How to Update a Mailing Address*

• How to Reset Your Password*

• How to Submit a New Hire Report*

• MassTaxConnect Video Tutorials Feedback*

• How to Use Client Management*

• How to Appeal a Penalty*

• How to Create a Security Group*

• How to Associate a Security Group to a Secondary Logon*

• How to Print a Return Filed in MassTaxConnect*

* Subtitles available in Spanish.

Filing or Registration

MassTaxConnect's Filing or Registration videos are:

• How to Log in to MassTaxConnect for the First Time*
• How to File for a Certificate of Good Standing When You are Logged In
• How to Register a New Business in MassTaxConnect*
• How to File an Original Business Tax Return​*
• Free Filing Options
• Free Income Tax Filing for Full Year Residents
• Tips for Filing Personal Income Taxes
• How Can I Get a Copy of a Return I Filed?*
• How to Amend a Previously Filed Tax Return
• Understanding Two-Step Verification in MassTaxConnect*

*  Subtitles available in Spanish.

Tax Accounts

MassTaxConnect's Tax Accounts videos are:

• How to View Account Details*
• How to View Taxpayer Details, Messages, and Correspondence*
• How to Add an Account Type to an Existing Location​
• How to Close an Account*
• How an Individual Taxpayer Can Create an Account​*

* Subtitles available in Spanish.

Payments

MassTaxConnect's Payments videos are:

• How to Make a Bill Payment Without Logging In​*
• How to Request a Payment Plan*
• How to Make an Estimated Payment*
• How to Make an Advance Payment on MassTaxConnect*
• Accounting for Advance Payments When Filing or Paying*
• File and pay boats & vehicles sales or use tax (Form ST-6)*
• How to find a boat or rec vehicle sales tax submission (Form ST-6)*
• Applying for Emergency Paid Sick Leave Reimbursement*

* Subtitles available in Spanish.

Third-Party Access

MassTaxConnect's Third-Party Access videos are:

• How to Request to Manage Another Taxpayer’s Account​*
• How to Authorize a Third Party to Manage Your Tax Account​*
• Adding a Secondary Logon to An Account*

* Subtitles available in Spanish.

Paid Family and Medical Leave (PFML)

MassTaxConnect's Paid Family and Medical Leave (PFML) videos are:

• How to Register for Paid Family and Medical Leave Contributions*
• How to File a Return and Remit a Contribution for Paid Family and Medical Leave​*
• How to Opt in and Contribute to Paid Family and Medical Leave as a Self-Employed Individual*
• How to Upload an Excel Spreadsheet When Filing a Tax Return on MassTaxConnect* 
• How to Request a Paid Family and Medical Leave Exemption*

* Subtitles available in Spanish.

MassTaxConnect Frequently Asked Questions

MassTaxConnect Frequently Asked Questions is a compilation of frequently asked questions about different aspects of MassTaxConnect. 

Full-year resident taxpayers who have previously filed a Massachusetts return are eligible to file an income tax return on MassTaxConnect for free. Learn more.