Q1: What MCSR types are affected by the transition and when are they transitioning?
A1: The following MCSR types will transition to an online licensing system on March 20, 2023:
- Ambulances
- Analytical Laboratories
- Clinics
- Distributors
- Hospitals
- Manufacturers
- Medication Administration Program (MAP) Sites
- Municipalities
- Non-Municipal Public Agencies
- Optometrist
- Podiatrist
- Research Study
- School Health
- Veterinarian
Q2: How do I access the online system?
A2: A letter will be mailed to your mailing address of record. The letter contains a pin that you will need to link your MCSR to your online account. Go to the Health Professions Licensing Portal and create an account by clicking on the “Create Account” button. Once your account is created, use the information from your letter to link your account to your MCSR. If this is your first time using this new portal, please visit Health Professions Licensing System User Guide.
If you are a podiatrist or an optometrist, your MCSR will be linked to your existing Board license account. Go to the Health Professions Licensing Portal and log onto your existing account on or after March 20, 2023, to renew your MCSR online.
Q3: How will I, as a registrant, be affected?
A3: The transition will have no effect on your registration status, however, you will have access to application and renewal services online.
Q4: Will the transition change the process and requirements needed to complete the registration applications?
A4. You are still required to provide all the standard application materials as you were required in the past; however, you will be able to upload documents and complete applications online.
Q5: When I need to renew my registration, what should I do?
A5: You will receive an email renewal notice per your MCSR’s renewal cycle with guidance on renewing your MCSR in the online licensing system. Go to the Health Professions Licensing Portal and log on to your account to renew your MCSR.
Q6: Will I need to link my registration to my account?
A6: If you are a podiatrist or optometrist, your MCSR will be linked to your existing Board license account. All other MCSR holders will need to link their MCSR to new or existing accounts in the system.
Q7: Do I need to have an email address to complete my application?
A7: Yes, email is required to use the updated system. Providing your email address will allow the Drug Control Program to communicate with you quickly and effectively going forward.
Q8: Where can I go to verify a registration that has transitioned?
A8: After March 20, 2023, please visit DPH Check a License (mass.gov) to verify these registrations. You will need the MCSR number and/or name of the registration you wish to verify. Additional details are provided on the verification page.