Health Professions Licensing System User Guide

Welcome to the Health Professions Licensing System User Guide page.  Here you will find the information you need to utilize the health professions licensing system. 

Log in or create your account on Health Professions Licensing System 

Table of Contents

How to create an account

If you need help with system prompts, please visit our User Manual (PDF). The manual is also available in DOCX format for download.

How to link your account to your license

How to link Massachusetts controlled substance registration(s) to your account

Apply for a new license

How to renew a license

How to retrieve your username

How to recover your password

How to apply for a school MCSR

How to request a verification of licensure

If you need help requesting a verification of licensure for a licensee, please visit our guide. The manual is also available in DOCX format for download.

Before starting this application, please visit the Massachusetts Health Professions License Verification Site at https://checkahealthlicense.mass.gov and search for the license/registration you would like to request a verification of licensure for.

Most licensees will be able to download the verification of licensure immediately and for free from the Health Professions License Verification Site.

Only start this application if you were unable to generate the verification of licensure from the Health Professions License Verification Site. This application will be processed manually by the Bureau of Health Professions Licensure, and has a non-refundable $15 processing fee.

Contact Us

If you need additional assistance, you can reach the Help Desk at 617-973-0935 from 8:45am until 5pm, Monday through Friday. If you reach our recorded message, please leave as detailed a message as possible. 

You may also email the Help Desk at elicensing.helpdesk@MassMail.state.ma.us. Please leave your full name, phone number, email address, and as detailed a message as possible.

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