How to create an account
If you need help with system prompts, please visit our User Manual (PDF). The manual is also available in DOCX format for download.
How to link your account to your license
How to link Massachusetts controlled substance registration(s) to your account
Apply for a new license
How to renew a license
How to retrieve your username
How to recover your password
How to apply for a school MCSR
How to request a verification of licensure
If you need help requesting a verification of licensure for a licensee, please visit our guide. The manual is also available in DOCX format for download.
Before starting this application, please visit the Massachusetts Health Professions License Verification Site at https://checkahealthlicense.mass.gov and search for the license/registration you would like to request a verification of licensure for.
Most licensees will be able to download the verification of licensure immediately and for free from the Health Professions License Verification Site.
Only start this application if you were unable to generate the verification of licensure from the Health Professions License Verification Site. This application will be processed manually by the Bureau of Health Professions Licensure, and has a non-refundable $15 processing fee.
Contact Us
If you need additional assistance, you can reach the Help Desk at 617-973-0935 from 8:45am until 5pm, Monday through Friday. If you reach our recorded message, please leave as detailed a message as possible.
You may also email the Help Desk at elicensing.helpdesk@MassMail.state.ma.us. Please leave your full name, phone number, email address, and as detailed a message as possible.