How to create an account
How to link your account to your license
Apply for a new license
How to renew a license
How to retrieve your username
How to recover your password
How to request a certified statement
If you need additional assistance, you can reach the Help Desk at 617-973-0935 from 8:45am until 5pm, Monday through Friday. If you reach our recorded message, please leave as detailed a message as possible.
You may also email the Help Desk at elicensing.helpdesk@MassMail.state.ma.us. Please leave your full name, phone number, email address, and as detailed a message as possible.