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Refugee Case Management (RCM)

Refugee Case Management Services provided by bilingual/bicultural case managers include the following:
  • Assessment of client basic needs and referral of clients to employment services and other critical support services
  • Assisting clients to overcome all employment barriers, including the provision of Intensive Refugee Case Management Services to refugees with multiple barriers to employment
  • Monitoring progress toward early employment and economic self-sufficiency
  • Administration of Refugee Cash Assistance benefits

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