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Office for Refugees and Immigrants (ORI)

ORI supports services that meet the cultural and linguistic needs of refugees and immigrants through a network of service providers in Massachusetts.

Our Mission: To welcome and empower all immigrants in Massachusetts to access resources and supports.

Our Vision: ORI seeks to ensure that all immigrants are welcomed to the Commonwealth, achieve success, and are fully included in the economic, civic, and social fabric of Massachusetts.

Community Resource Toolkit

Quickly access practical resources designed to help communities support immigrant families in crisis. Click on any tile for clear information and tools focused on family emergencies, legal assistance, housing, healthcare, benefits, and more.

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Key Information and Programming

Financial Literacy for Newcomers (FLN) 
Citizenship for New Americans Program (CNAP) 
Education, Youth, Health & Other Services (ORI) 
Employment For Refugees 
ORI Resources 

Contact Us

ORI seal

Phone

Main (617) 727-7888

This line is open from 9:00 a.m. - 5:00 p.m. M-F

TTY (617) 727-8147

For those who need accessible services M-F.

Fax

Fax (617) 727-1822

Please allow 24 hours for a response.

Address

Main
1 Ashburton Place
5th floor
Boston, MA 02108
Directions 

About the Office for Refugees and Immigrants

In 1985, the Massachusetts Office of Refugee Resettlement was designated by MA Executive Order to be responsible for refugee affairs in the state. In 1992, the state legislature established the Office for Refugees and Immigrants (ORI). The ORI Executive Director serves as the State Refugee Coordinator per the Refugee Act of 1980 and state law.

The Office administers programs that provide direct services to clients through a network of resettlement agencies, faith-based organizations and ethnic community-based organizations, which have the capacity to serve the culturally and linguistically diverse needs of newcomer populations. 

Who we serve 

We serve all immigrants in Massachusetts, with each program having specific eligibility requirements based on its funding source and purpose.


Federal Programs for ORR Eligible Refugees

  • Case Management
  • Direct Assistance
  • Health Promotion
  • Education
  • Employment
  • Youth and Unaccompanied Minors Programs
  • Elder Services

State Programs for all immigrants

  • Citizenship Assistance

  • Financial Literacy Education

State Programs for Immigrants in Emergency Assistance

  • Family Welcome Centers
  • Immigration Legal Services
  • English for Speakers of Other Languages (ESOL) classes
  • Temporary Host Family and Home Share Solutions
  • Rehousing Services from Shelter
     

What would you like to do?

Check out ORI Programs and Services  Read the 2024 ORI Language Access Plan 

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