Office for Refugees and Immigrants (ORI)

ORI supports services that meet the cultural and linguistic needs of refugees and immigrants through a network of service providers in Massachusetts.

Key Information and Programming

Contact Us


600 Washington Street, 4th floor, Boston, MA 02111


This line is open from 9:00 a.m. - 5:00 p.m. M-F

For those who need accessible services M-F.


Fax (617) 727-1822

Please allow 24 hours for a response.

ORI seal

Who we serve

ORI’s mission is to promote the full participation of refugees and immigrants as self-sufficient individuals and families in the economic, social, and civic life of Massachusetts. Eligible groups include: Afghan and Iraqi Special Immigrant Visa Holders, Amerasians, Asylees, Cuban/Haitian Entrants, Human Trafficking Victims,  Legal Permanent Residents, and Refugees.

About the Office for Refugees and Immigrants

In 1985, the Massachusetts Office of Refugee Resettlement was designated by MA Executive Order to be responsible for refugee affairs in the state. In 1992, the state legislature established the Office for Refugees and Immigrants (ORI). The ORI Executive Director serves as the State Refugee Coordinator per the Refugee Act of 1980 and state law.

The Office administers programs that provide direct services to clients through a network of resettlement agencies, faith-based organizations and ethnic community-based organizations, which have the capacity to serve the culturally and linguistically diverse needs of newcomer populations. 

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