United States Postal Service (USPS) identity verification

You may be required to verify your identity in-person at a participating United States Postal Service (USPS) retail location.

In order to verify your identity, you will be asked to present a government issued ID. When creating your verification request, the information entered must match your government issued ID. Mismatched information will create a delay in processing. 

What happens after you file a claim online for unemployment benefits?

Once you submit your claim, you will be notified within 72 hours if you are required to verify your identity.  DUA will send you information in your Unemployment Services for Workers online account and/or by U.S. mail informing you of the requirement. 

What happens if you do not verify your identity and are required to do so?

You will have 7 days to verify your identity through USPS if we notify you of this requirement. The hyperlink that you will need to use in order to begin the verification process will be available on the homepage of your Unemployment Services for Workers account. If have selected U.S. mail correspondence, we will mail you a document with the identity verification requirement that will include the hyperlink that you must use.  After 7 days, the code will expire.  

What happens after you verify your identity through USPS?

Once you file your claim, we will process the results in Unemployment Services for Workers. You will either receive an identity verification approval, a request to verify your identity through USPS, or an appealable denial if you fail to verify your identity through USPS within the 7 days provided.