What services do the Court Service Centers provide?
Court Service Centers CAN provide:
- One-on-one help filling out court forms
- Information about court rules, procedures, and practices
- Court documents and written instructions
- Access to interpreter services
- Contact information for community resources, legal assistance programs, and social service agencies
Court Service Centers CANNOT provide:
- Legal advice
- Represent you in court
- Assist you if you have a lawyer
How do I connect with the Virtual Court Service Center?
To connect with the Virtual Court Service Center, you can join the daily Zoom Meeting to receive help with legal information, court forms, and referrals to legal and community-based organizations. Before you call, please learn what information you will need to receive assistance.
Here is how you can join the Virtual Court Service Center through Zoom:
- Via videoconference: https://www.zoomgov.com/j/1615261140
- Via phone: dial (646) 828-7666. Enter Meeting ID 1615261140 then press # #
The Virtual Court Service Center is open from 9:00 a.m. to 12:00 p.m. from Monday through Friday. After 12:00 p.m., if you have questions about your current court case or you want to start a new case, please contact your local courthouse.
Download the Court Service Centers brochure for court users for more information.
What if I have an emergency?
If you have an EMERGENCY:
- Visit our Virtual Court Service Center Monday-Friday; or
- Visit one of the CSC locations on Tuesday and Thursday ONLY; or
- Contact the Clerk or Registry nearest you to be connected to us.
Which types of cases are being given priority for in-person services?
The Court Service Centers are giving priority to the following types of cases for in-person services:
- 209A Abuse Prevention Orders (restraining orders)
- 258E Harassment Prevention Orders
- Commitments (Section 35 and 12)
- Emergency Guardianship of an Incapacitated Person
- Emergency Guardianship of Minor
- Emergency Probate and Family Court filings relating to custody/parenting time/child support
- Emergency Modifications of Child Support (varies by county)
- Answer and Discovery forms for eviction complaints
- Housing Temporary Restraining Orders
- Housing motions to vacate default entered since March 1, 2020
- Housing motions to vacate a dismissal for failure to appear entered since March 1, 2020
- Housing motions to stay an execution
How to download the Zoom app
The best way to get help from the CSCs is by using the Zoom app. Courts are also using Zoom, so it will be good for you to practice. The Zoom app is available on both computers and phones (Android and iPhone).
To download the phone app:
a) Go to your app store
b) Look for “Zoom Cloud Meetings”
c) Click download
To download the computer app:
a) Go to https://zoom.us/download.
b) Click the download button for “Zoom Client for Meetings”.
c) Follow the instructions to install.
After you download, you can create an account with Zoom, or sign in with Google or Facebook.
Additional legal information and out-of-court resources
Please go to the Court Self-Help page to find information about court processes and how to complete court forms. You can also go to our Law Libraries to get access to additional legal information and/or chat with a law librarian. For information about other remote services please go to the Court's Remote Court Services page.
For out-of-court resources, you can visit the Legal Resource Finder.