Learn about Court Service Centers

Find out what services are offered at the Court Service Centers.

There are nine (9) Court Service Centers - one (1) Virtual Court Service Center and eight (8) physical Court Service Centers located within certain courthouse sites.

The Virtual Court Service Center:

• Is open for intakes from 9 a.m.–2 p.m., Monday through Friday, for court users who have or want to file cases in our court system.
• screens self-represented litigants for eligibility for Court Service Center Services;
• provides legal information and limited assistance by phone or video; and
• makes referrals to one of the local Court Service Centers and/or community/legal aid services. 

The Court Service Centers provide:

• In-person services on Monday–Thursday, 8:30 a.m.–1 p.m.; 2–4:30 p.m. and Friday, 8:30 a.m.–1 p.m.
• Taunton Court Service Center provides in-person services Monday, Tuesday, and Thursday only from 8:30 a.m.–1 p.m.; 2–4:30 p.m.
• All Court Service Centers also provide remote services Monday–Friday. Connect with the Virtual Court Service Center for intake.
• Please note the following:
  • Hours of operation reflect the times when staff are working with court users.
  • In-person intake hours will close when capacity is reached; times vary daily based on volume and location.

Court Service Center locations

Court Service Centers are open at 8 courthouses:

• Edward W. Brooke Courthouse in Boston
• Franklin County Courthouse in Greenfield
• Fenton Judicial Center in Lawrence
• George N. Covett Courthouse in Brockton
• Lowell Justice Center in Lowell 
• Springfield Hall of Justice
• Taunton Trial Court Complex
• Worcester Trial Court Complex

Virtual Court Service Center

Before visiting your local Court Service Center in-person, prepare ahead of time by connecting to the Virtual Court Service Center first. You will be able to:

• Determine ahead of time whether one of the local Court Service Centers can help you with your situation;
• Get answers to basic questions;
• Complete an intake and review the materials you need before the Court Service Center can assist you. 
• Receive information about legal and community resources;

What services do the local Court Service Centers provide?

Court Service Centers can provide:

• One-on-one help filling out forms in certain case types
• Information about court rules, procedures, and practices
• Court documents and written instructions (some offered in multiple languages)
• Help in your preferred language
• Contact information for community resources, legal assistance programs, and social service agencies
• Computers with access to online resources that are available on a first-come, first served basis

Court Service Centers cannot:

• Give legal advice or represent you in court
• Help you if you have a lawyer
• Help you with trial preparation or discovery
• Tell you the status or predict the outcome of your case

More information

• Can the Court Service Centers help me? 
• What case types do the Court Service Centers assist with?
• What will I need for assistance from the Court Service Centers?