To help you become more independent, our Home Care Program pairs you with a dedicated case manager who will work with you to coordinate a wide range of in-home services. These services are provided by a trained homemaker and include meal preparation, grocery shopping, medication pick-up, and light housekeeping.
General services do not include heavy chores, financial management, medication monitoring, childcare, or taking you to appointments (although a Home Care case manager can often assist you in finding such services).
Service disputes between you and your provider can be resolved by a Home Care case manager.
The provision of Home Care services are subject to available funding and dependent upon availability of resources and providers identified in the Service Plan. Eligible individuals will be prioritized for services according to the date they were deemed eligible.
Important Update on Supported Living and Home Care Services
From September 15 through December 15, MassAbility will focus on completing service reevaluations for current Home Care participants, while working with our provider community to better understand workforce capacity and the ability to meet current and future service needs.
Providers continue to face challenges recruiting and retaining direct care workers, and recent changes to federal Temporary Protected Status (TPS) for Haitians have created additional pressure for the direct care workforce. Haitian workers represent an important part of this workforce in Massachusetts, which could lose approximately 2,000 direct care workers from these changes.
By assessing service demand, provider capacity, and available funding together, MassAbility can better plan for future needs and support the responsible delivery of high-quality, sustainable services.
I’m a current participant of Supported Living and/or Home Care. What does this reevaluation period mean for me?
Your services will continue. Your MassAbility caseworker and provider will continue to work with you as usual.
MassAbility will contact you regarding your service reevaluation. We ask that you please respond promptly to our outreach so we can complete your revaluation.
I’m seeking Supported Living and/or Home Care services. What does this mean for me?
We understand that this may be difficult for people and families who want to begin Supported Living or Home Care services. We know these services are important and that many people are eager to receive support. We appreciate your patience and understanding while we complete reevaluations of our current participants.
Please monitor the MassAbility website for updates as we prioritize reevaluations for current participants at this time.
I am Home Care provider. What does this mean for me?
We want to better understand your current workforce capacity, the challenges you are experiencing, and your ability to meet future service needs. This information will help MassAbility work more effectively with providers to address service demand, strengthen workforce capacity, and continue delivering high-quality services to participants.
MassAbility will contact providers regarding a workforce capacity assessment. We ask that you please respond to this outreach and share your experience with us.
Am I eligible?
You may be eligible for the Home Care Program services if you:
are between the age of 18 and 59,
have a disability that keeps you from doing one or more homemaking tasks,
need assistance with in-home tasks to keep you out of the hospital or out-of-home placement,
meet MassAbility and Home Care financial guidelines,
live alone, with children under 18, or with an adult who has a disability, and
are not receiving other Home Care services
Note: If you are legally blind, you are not eligible for the Home Care Program, but can sign up for eligibility-based services for the visually impaired.
