Western Massachusetts Hospital

Western Massachusetts Hospital offers on-campus parking with ADA accessible entrances in the front, rear, and northern section of the main building.

Admissions

For inquiries regarding admissions, contact the Admissions Office at (413) 784-9175, or fax us at (413) 562-1494.

The Western Massachusetts Hospital is the only public hospital operating in the western region of Massachusetts with a mission to serve as a medical safety net for many uninsured and under-insured citizens residing in the region as well as those that cannot be served by other facilities in the community. Western Massachusetts Hospital provides both acute and chronic hospital care to patients with a variety of chronic diseases and complicated medical conditions, such as:

• Cardiac and pulmonary disease
• Chronic neurological disorders
• Complications of strokes and head trauma
• Dementia with major behavioral issues
• End stage terminal illnesses of various diagnoses

Main services include:

• Long-term hospital medical inpatient care
• Dedicated ventilator care program for vent dependent patients
• Medical/rehabilitation care for inpatients with neuro-degenerative diseases
• Inpatient Alzheimer's disease programs for complex behavioral problems
• Inpatient respite care services
• Gándara Center — Culturally Sensitive Care

Mission Statement

To deliver consistent high-quality, compassionate health care that sets a standard of excellence and continually adapts to meet the needs of the communities we serve.

Vision Statement

To provide equitable access to health care while fostering community partnerships to meet the needs of underserved patients and promote an exceptional work environment where employees can flourish both professionally and personally.

Values

Professionalism: We adhere to the high standards of professionalism and the mission of the Department of Public Health.

Respect: We treat everyone with honor, dignity, and courtesy.

Integrity: We are honest, approachable, and practical.

Diversity, Equity, & Inclusion: We value our differences and promote and respect individuality.

Excellence: We are committed to providing the highest quality of life, health care, and safety standards.

Employee Vision Statement

We are a diverse group of individuals who work together as a team to operate a public health care facility committed to providing quality care. We are especially dedicated to identifying and providing individuals with services not available to them in the community. Our concern for the dignity and well-being of our patients leads us to give special attention to their family and friends. We continuously strive to maintain the highest standards in everything we do. We challenge and support all employees to work cooperatively and with integrity.

Realizing each employee's potential enriches the Hospital community. By maintaining an atmosphere which is creative and innovative, we encourage each other to make a special contribution to excellence in patient care. All employees contribute to the successful operation of the Hospital. Our work together is successful because we respect and depend on one another. There is a free flow of ideas and information so that everyone is involved and valued. Individuals communicate clearly, honestly, and directly about concerns. Conflicting ideas are encouraged because they are seen as critical to challenging our thinking and providing the opportunity for new resolutions and positive change.

As a public health care facility, we collaborate with the community to identify deficiencies and gaps in health care services. We expand and change our programs, services and campus to respond to these changing needs in the community.

We believe that our primary responsibility is to provide care and services designed to enable patients to reach and maintain their highest physical, social, mental and spiritual well-being. We do this best when patients and their loved ones are actively involved in their care. We support these efforts by creating a homelike environment.

Everyone is treated with respect, dignity and compassion. We value diversity of ideas, opinions and cultures. This allows us to be a supportive and attractive environment for both the community and employees.

Prepared by a joint management/employee work group.

For more information on career opportunities for Western Massachusetts Hospital please visit:

https://massanf.taleo.net/careersection/ex/jobsearch.ftl