The SDO’s mission is to promote diversity, equity, and inclusion in state contracting for businesses owned by minorities, women, Portuguese, veterans, service-disabled veterans, those with a disability, and LGBT individuals, as well as small Massachusetts businesses. The SDO certifies these businesses and manages several programs that help them enhance their marketability when bidding on public contracts.
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The SDO's goals are to increase opportunities for certified businesses and Small Business Purchasing Program (SBPP) participants through annual state agency spending benchmarks and include bid evaluation criteria within the state goods and services bid process. The SDO also provides public access to the certified business lists on the SDO web pages and distributes business opportunity events and notices to SDO participants.