Office of the Veteran Advocate

The Office of the Veteran Advocate is an independent state agency tasked with ensuring veterans under the care of the Commonwealth receive dignified treatment and access to all available benefits and services. The OVA works collaboratively with its partners, providing policy recommendations and investigative oversight.

Contact us

Online

Connect with our team: OVA@mass.gov

Phone

Main Office Line: (781) 664-9033

This number is monitored 9am -5pm, Monday - Friday based upon staff availability. Please leave a voicemail and a member of our team will follow up with you.

We try to respond to all email inquiries. In the event we are unable to assist, it is helpful to know where you are located (city or town) so we can provide referrals to local organizations.

Submit a tip through our online form

News & Announcements

Press Release

Navy Week Proclamation Ceremony Announced for Springfield

9/16/2025 Office of the Veteran Advocate

Public kick-off event to take place at the Springfield Armory National Historic Site

Social media links

NOTE: Please DO NOT send documentation, including Personally Identifiable Information (PII) or Protected Health Information (PHI), to the office via email or through OVA's official social media channels until we contact you.

Public Records Requests

Please send all public records requests to OVA@mass.gov.

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Office of the Veteran Advocate (OVA)