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This page, Pandemic Unemployment Assistance (PUA), is offered by
Department of Unemployment Assistance
Executive Office of Labor and Workforce Development

Pandemic Unemployment Assistance (PUA)

Learn about Pandemic Unemployment Assistance

PUA provided up to 79 weeks of benefits to individuals who were unable to work because of a COVID-19 related reason but were not eligible for regular unemployment or extended benefits. Federal UI benefits, including PUA, ended the week ending September 4, 2021.

Contact Information

Phone

Call Center (877) 626-6800

Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.

Online

To access PUA application online: Log in as a claimant

Related Services

Unemployment

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Pandemic Unemployment Assistance (PUA)

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Getting help

Translated PUA information

Contact Information

Department of Unemployment Assistance

Phone

Online

Related Services

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Pandemic Unemployment Assistance (PUA)

Social

Featured

Contact Information

Department of Unemployment Assistance

Phone

Online

Related Services

Feedback

Thanks, your message has been sent to the Department of Unemployment Assistance!

Survey

Thanks, your survey has been submitted to the Mass.gov team!