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Avoid heating scams

As the weather gets colder, heating scams may increase. Here's what you need to know to avoid getting scammed. 

Before You Get Scammed

Keep the following in mind if you are considering switching your heat supplier:

  • Heat suppliers will not charge application fees if there is an upfront fee;
  • Do not give your heating bill to a door-to-door utility supplier salesperson;
  • Before switching utility suppliers, check with the Department of Public Utilities to make sure the utility supplier is licensed;

Never sign a blank contract or a blank page on a hand-held device. You are allowed to ask for a print-out and time to review a contract before you agree to any changes to your service.

If you have already been scammed

  1. Call the company you believe scammed you and let them know you never agreed to a service change and terminate service with that company.
  2. Call your preferred utility company and ask to be switched back immediately.
  3. File a complaint with the Department of Public Utilities (DPU) if you were the victim of a scam related to electric, gas or water services.
  4. File a complaint with the Attorney General’s Office if you were the victim of a scam related to oil, propane or wood.

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