The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
After a disaster strikes, be alert for related scams and fraud. Scam artists may pose as FEMA or other government officials, aid workers, or employees from charitable organizations or insurance companies in order to get your personal information or take your money.
Ask for identification. A shirt or jacket is not proof of someone’s affiliation.
Beware of people going door-to-door or cold-calling you. Con artists will ask for personal information.
Use contact information posted on government websites or from other official sources
Do not give personal information to people who claim to be government employees. If you apply for individual assistance, the Federal Emergency Management Agency (FEMA) will ask for your Social Security or bank account number during registration.
Don’t provide personal information on the phone if you didn’t start the call
If in doubt, do not give out your information. Report anyone claiming to be a government worker to local police.
FEMA-contracted housing inspectors assess damages, but do not determine cost estimates. They also don’t hire or endorse specific contractors to repair damage.
Some people may pose as insurance specialists who can convince FEMA to increase home damage assistance. Ignore them.
Public insurance adjusters often come to the scene of a disaster to promote their services. Read this Massachusetts Division of Insurance Consumer Alert – Public Insurance Adjusters for tips on choosing a public insurance adjuster.
Some scammers may attempt to purchase goods with fake FEMA vouchers. FEMA does not offer vouchers.
Only donate to recognized disaster relief organizations. See Donations and Volunteers for tips on donating and volunteering responsibly.
It’s best to consult licensed construction supervisors, oil burner technicians, gas fitters, plumbers, or electricians and registered home improvement contractors before starting any major repairs. Doing so can often save time, money, and headaches over the course of the project. Keep these tips in mind when researching licensed professionals:
For additional information, see Home Improvement guidance from the Office of Consumer Affairs and Business Regulation (OCABR).
If you notice suspicious activity in your neighborhood, or suspect someone is trying to commit fraud, report it immediately to your local police department.