The Division of Occupational Licensure’s (DOL) Board of Elevator Regulations regulates the construction, installation, alteration, and operation of all elevators in Massachusetts. The term ''elevator'' includes moving stairways, dumbwaiters, moving walks, material lifts, vertical reciprocating conveyors, and dumbwaiters with automatic transfer devices, wheelchair lifts, automatic people movers and other associated devices, that are commonly included within the elevator industry. All elevator constructors and operators must be licensed by the Board.
What would you like to do?
- File a Civil Fine appeal online
- Registered Elevator Contractors
- State Elevator Inspectors with Districts
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Open PDF file, 2.97 MB, IPS Customer Portal User Guide and Training Documentation (English, PDF 2.97 MB)
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Open PDF file, 1.69 MB, How to Appeal a Civil Fine in the IPS Customer Portal (English, PDF 1.69 MB)
- File a complaint against an OPSI licensee
- Make a public records request
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General Email:
elevator.admin@mass.gov
For inquiries regarding inspection scheduling:
elevator.scheduler@mass.gov