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  • This page, Information for Emergency Medical Dispatch (EMD), is   offered by
  • State 911 Department

Information for Emergency Medical Dispatch (EMD)

Below are several resources for EMD services, including applications, listings, vendor information, and compliance forms.

Resources

We have provided several EMD resources, including:

ATTN: EMD Program

State 911 Department

151 Campanelli Street

Suite A

Middleborough, MA 02346

Additional Resources

Open PDF file, 12.46 KB,  List of Approved EMD Providers (English, PDF 12.46 KB)
Open PDF file, 28.2 KB,  List of Certified EMD Resources (English, PDF 28.2 KB)
Open DOCX file, 202.61 KB,  Application for Certified EMD Resource Approval (English, DOCX 202.61 KB)

Information for vendors

We also provide contract summaries for EMD vendors. They include summaries for:

Additional Resources

Open PDF file, 553.53 KB,  APCO Vendor Contract Summary (English, PDF 553.53 KB)
Open PDF file, 281.77 KB,  Powerphone Vendor Contract Summary (English, PDF 281.77 KB)
Open PDF file, 1.91 MB,  Priority Dispatch Vendor Contract Summary (English, PDF 1.91 MB)

Contact   for Information for Emergency Medical Dispatch (EMD)

Online

General Email State 911 Department at state911department@massmail.state.ma.us

Phone

Main Call State 911 Department, Main at (508) 828-2911

Open M-F 8am-5pm (FOR NON-EMERGENCIES)

Call State 911 Department at If you are in Massachusetts and have an emergency CALL 911
Call State 911 Department at If you are calling from OUT OF STATE to report an emergency taking place in Massachusetts CALL (508) 872-2508

Fax

Main (508) 828-2585
Training Department (508) 828-2587

Please send all training applications to this fax number

Address

151 Campanelli Drive, Suite A, Middleborough, MA 02346
Directions 

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