Eligible applicant information
Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income.
You may also review the Cold Relief Brochure
You can call the Cold Relief Heatline (800) 632-8175
You can look up your city or town on the listing of Service Providers by Town
Eligible activities and funding requirements
This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:
- Oil
- Electricity
- Natural gas
- Propane
- Kerosene
- Wood
- Coal
If eligible, discounts are automatically given on:
- Electric bills for investor owned electric utilities
- Gas bills for investor-owned gas utilities
- Telephone bills
Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.
Funding limit information
FY 2021 LIHEAP Income Eligibility and Benefit Level Chart - UPDATED December 2020
The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.
Selection criteria information
There are a variety of factors that impact the eligibility of a household. Please contact the local fuel assistance agency for detailed information on criteria used for eligibility.
How to apply
First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency. Click this link for an agency listing by town.
You may also review the Cold Relief Brochure
Cold Relief Heatline (800) 632-8175