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Child support agencies in different states are required to help each other establish and enforce child support orders. There are also agreements with many foreign countries to help us as well.
There are 2 ways to get child support when the other parent doesn't live in Massachusetts:
If you were never married to the other parent, we can also help you to establish paternity using either of these methods.
If the other parent lives in a country that we don't have an agreement with, you can write to the Office of Citizens Consular Services at the U.S. State Department, Washington, D.C. 20520, for a list of attorneys in that country who may be able to help you.
We don’t know for sure how long it will take to get an order because it’s up to the other state or country. Cases where the parents don’t live in the same state often take longer than cases where both parents do live in the same state. You can help speed up the process by giving us as much information about the other parent as possible, such as:
Giving us copies of any divorce orders, separation papers, restraining orders, birth certificates for the children or other related documents, also helps move the process along.
If we know where the other parent works, we can take the money directly from the other parent’s paycheck.
If we don’t know whether the other parent works, we can try to enforce the order in other ways (such as, taking action against any property), or we can ask the state or country where the other parent lives to help us.
You can apply for our services online or complete and send a paper application to us.
If you think the amount of the order should change because either your or the other parent’s income has increased or decreased or the needs of your child have changed, you can ask us to review your order.
If you want us to review your order, call our customer service center at (800) 332-2733 or (617) 660-1234.
We will review your case to see if we think it would be appropriate to ask the court to modify the order. We will also figure out whether a request to change the order must be filed in a Massachusetts court or in a court in the state where the other parent lives. If the case has to go to a court in the other state, we will ask the other state to review the order.