Report Changes to the Massachusetts State Supplement Program (SSP)

Any change in your circumstances must be reported. Learn what must be reported to the Social Security Administration, and what must be reported to the State Supplement Program.

If you get Supplemental Security Income (SSI) payments from the federal Social Security Administration (SSA), you must notify the Social Security Administration of any changes to your case, including address, phone number, income, and payment method, in accordance with SSA rules. The Social Security Administration notifies the State Supplement Program of any changes on a daily basis to Supplemental Security Income (SSI) cases.

If you get only State Supplement Program (SSP) payments but not SSI payments, you must notify the State Supplement Program of any changes to your case. You can report changes to SSP by calling the SSP Client Assistance Line at (877) 863-1128. You should report any changes to:

  • Living situation, such as number of household members,
  • Living expenses incurred and paid, and
  • Admission into or discharge from a facility.

These changes may impact your State Living Arrangement determination.

Any change in your circumstances that may affect eligibility for the State Supplement Program or change your benefit amount payments must be reported within 10 days, for example:

  • Earned, unearned, or one-time income,
  • Address,
  • Household members,
  • Resources.

Submitting information about a change to your case

Contact the State Supplement Program Client Assistance Line at (877) 863-1128 to:

  • Ask to have a form be sent to you, 
  • Ask where to send information about a change, or
  • For help filling out a form.

When sending information to the State Supplement Program, please include your Client ID on every page of documentation. Call the State Supplement Program Client Assistance Line if you do not know your Client ID.

Additional Resources for Submitting information about a change to your case

Feedback

Did you find what you were looking for on this webpage? * required
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

Feedback