How to get help with your Massachusetts State Supplement case

If you get State Supplement Program (SSP) payments, other people can help you manage your case.

Massachusetts State Supplement Program (SSP)

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If you need help managing your case, you can allow people for both Supplemental Security Income (SSI) and SSP programs. For SSI, they can help you manage your case.

If you receive SSI, you might have a “Representative Payee” with the Social Security Administration (SSA) that helps you manage your case. These people are automatically allowed to help you manage your SSP case.

If you receive SSP payments only, there are 2 ways you can let someone help with your case.

  1. You can let someone have full access to your case, called a “Designated Payee.” To get this kind of help, you need to call the SSP. You need to make sure that their contact information and bank information is updated with the SSP.
  1. You can also let people access your case information only. You can allow certain organizations or people to access your case information. This type of access will only let the authorized person request information about your case. You must fill out a SSP Request for Access to SSP Client Record and Information Form .

How to get How to get help with your Massachusetts State Supplement case


State Supplement Program Assistance Line: (877) 863-1128.


Massachusetts State Supplement Program
PO Box 4018
Taunton, MA 02780-0315

 

(857) 323-8310

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Get in touch with the State Supplement Program below

If you need to, you can give this permission at any time by calling the SSP Assistance Line at (877) 863-1128.

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Address
Mailing address
PO Box 4018, Taunton, MA 02780-0315
Fax
(857) 323-8310
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