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Webinars and Video Conferences

MassHire recorded training webinars and video conferences

Available webinar recordings

Personal Care Attendant (PCA) Information Session

Webex Best Practices Forum

Essentials of Career Planning

MOSES Data Entry for FutureSkills Market Maker Staff

Presentation Skills

JobQuest Training

  • JobQuest Training Demonstration Fall 2022 - September 27, 2022 (Watch on YouTube)

Upskilling Navigator Bootcamp: June 21-24, 2022

Mass BizWorks: Staff Training & Development Tiered Training: Essentials of Job Referrals

Mass BizWorks: Staff Training & Development Tiered Training: Reconnecting w/Partners

Mass BizWorks: Module 5B: Intro and Back to Basics

On-the-Job Training Operational Guidance

Essentials of Career Planning Session 1

Essentials of Career Planning Session 2

RESEA Training Session 1

RESEA Training Session 2

Customer Service Training

  • Customer Service Training in a Virtual World - May 25, 2021 (watch on YouTube)

Mass Internet Connect

Skillbase Training

Labor Insight: Career Pathways

TORQ Tutorial Sessions

Customer Service in a Virtual World

MOSES Database Crystal Report Writers

MDCS/Adult Education Cross-Training

RESEA Training Session 1

RESEA Training Session 2

Introduction to Virtual Presentation Skills

Introduction to Coursera

WKC Placement Quizzes

TORQ Training

Title I Adult, DW, Youth Program and Performance Training

Best Practices Panel for Delivering Virtual Services

Introduction to Virtual Presentation Skills

Introduction to Virtual Presentation Skills

  • May 28, 2020 @ 10am – 11:30am
  • June 4, 2020 @ 1pm – 2:30pm
  • June 11, 2020 @ 10am – 11:30am (watch on YouTube)

Using Webex with Customers and Colleagues

  • Navigating Webex: Mon, May 11 @ 11-11:30am (watch on YouTube)
  • Remote Services: Weds, May 13 @ 2-2:30pm (watch on YouTube)
  • Audience Participation: Thurs, May 14 @  3-3:30pm 
  • Using Reports:  Mon, May 18 @ 3:30-4pm
  • Remote Career Counseling:  Tues, May 19 @ 9:30-10am 
  • More on Reports! Thurs, May 21 @ 10-10:30am (watch on YouTube)
  • Troubleshooting Tech and Other Issues: Fri, May 22 @ 10-10:30am
  • Using Webex with Colleagues Mon, May 25 @ 3:30-4pm
  • Effective Follow-Up: Weds, May 27 @ 2-2:30pm (watch on YouTube)
  • The New Normal: Mon, June 1 @  4-4:30pm (watch on YouTube)

Zoom Training: Learn the Basics of CCS, Workshop and Meeting Presentations
May 11th 9-10:30am or May 14th 1-2:30pm

Blueprint for Implementing DEI Strategies
March 7, 2020

Integrated Resource Teams (IRTs): Collaboration/Partnerships and Effective Standing Disability Committees
February 7, 2020

Benefits Planning and Ticket to Work
January 10, 2020

Additional Resources

Open file,  Webex Training Overview
Open file,  Webex Training CCS Seminar - Complete Setup
Open file,  Webex Import Contacts for Training and Events

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