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- This page, ServiceNow , is offered by
- Operations and Service Management
- Executive Office of Technology Services and Security
ServiceNow
The Commonwealth's IT platform for technology support and services.
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ServiceNow Overview
Here you will find an overview of ServiceNow.
ServiceNow Requests
End users can request hardware, software and services from EOTSS using ServiceNow. Click the links below for more information.
EOTSS Change Management
The EOTSS Change Management process is tracked via ServiceNow. Click the links below for more information (ServiceNow access required).
EOTSS Major Incidents
Major Incidents are tracked via ServiceNow. Click the links below for more information (ServiceNow access required).
Contact Information
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24x7x365 support for Commonwealth end users
for agency/Secretariat IT help desks and support personnel
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