The Commonwealth's new system for technology support and services.

ServiceNow is the new technology support system for Commonwealth employees. ServiceNow will be rolled out to all 9 secretariats at different times. When ServiceNow is rolled out to you, you can use the self-service portal to report IT issues, request a wide range of digital and security services, and learn how to solve problems yourself. You can find more information about the rollout in the guide below. We look forward to serving you!

First time? Start here.

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What you need to know


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