ServiceNow

The Commonwealth's new system for technology support and services.

ServiceNow is the new technology support system for Commonwealth employees. ServiceNow will be rolled out to all 9 secretariats at different times. When ServiceNow is rolled out to you, you can use the self-service portal to report IT issues, request a wide range of digital and security services, and learn how to solve problems yourself.

You can find more information about the rollout in the guide below. We look forward to serving you!

First time? Start here.

What would you like to do?

What you need to know

Feedback

Did you find what you were looking for on this webpage? * required
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

Feedback