Office of the Attorney General

Forms & Publications

Fair Labor Multi-Lingual Outreach

Starting July 14, the AGO will launch a multi-lingual public service campaign educating employees in Massachusetts about their rights in the workplace. As part of this campaign, the AGO has launched a new website, www.MassWorkRights.com, which provides information in six languages: English, Chinese, Haitian Creole, Portuguese, Russian, and Spanish.

To spread the word about this new site, radio advertisements will run from July 14 to August 17, educating listeners about their rights and encouraging them to visit www.MassWorkRights.com. The radio ads have been produced in English, Russian, Portuguese, and Spanish, and will run on 18 foreign-language and major market radio stations throughout the Commonwealth. Additionally, print advertisements – produced in English, Haitian Creole, Portuguese, Russian, Spanish, and Chinese - will run in 25 foreign-language newspapers across the Commonwealth.

For more information on this campaign, visit the Workplace Rights section of this website.

Consumer Hotline Hours

Effective July 1, the Attorney General’s Public Inquiry & Assistance Center hotline will observe restricted hours of operation. The hotline (617-727-8400) will be open Monday through Thursday, 10:00 a.m. to 4:00 p.m. You may file consumer complaints via email any day at any time by completing our Consumer Complaint form and emailing to EmailComplaints@state.ma.us.

If you have questions about your rights as a consumer, we also encourage you to review the Consumer Protection section of our website for information on topics such as: Landlord & Tenant Law; Home Improvement; Energy & Utilities; Auto Insurance; Scams & Identity Theft; Retail Rights; and Consumer Credit.