Managing Child Care Financial Assistance

EEC provides subsidies to families in need to help cover the cost of child care.  Early education and care programs that accept these subsidies use EEC's Child Care Financial Assistance (CCFA) system for documenting family eligibility, tracking child attendance, and submitting requests for reimbursement.

How to use CCFA

These instructional videos and training materials provide guidance for programs on how to use the various functions in CCFA. 

MyChildCareMA Administrator Portal 

EEC’s statewide waitlist management system is now MyChildCareMA. All families who are interested in child care financial assistance through EEC’s Income Eligible program must access benefits through the waitlist system. Mass211 manages the waitlist, and CCRRs and contracted providers use this system to offer and manage available funding.  

How to use MyChildCareMA 

For Phase I of the portal implementation, instructional training modules and materials are available for Family Access Administrators (Mass211, CCRRs and Contracted Providers). Please reach out to your Family Access Speciaiist if you need access.  

Get Help on CCFA and MyChildCare MA

If you have a question about CCFA, MyChildCareMA or need assistance using the systems, you may submit a request to EEC's Help Desk. Please close your web browser after submitting the request.  If you have not received a response to a previously submitted request, please check your email junk folder before opening a new ticket. 

Providers who accept only vouchers and who do not have any contracted slots just need to complete training on the CCFA Attendance modules. To access this training, contact your CCR&R's CCFA Administrator. 

View EEC's policy advisories to stay up to date on new or updated policies.

Parent Fee Table
SMI Chart

Through the state’s Fiscal Year 2025 Fair Share Surplus Supplemental Budget, $20 million was provided to increase reimbursement rates in Fiscal Year 2026 for center-based and family child care providers who care for children whose families receive state Child Care Financial Assistance (CCFA). The Board of Early Education and Care (EEC) has approved a rate increase plan that includes a cost-of-living adjustment for all rates as well as additional targeted adjustments to specific rates by region and age group to make progress on inequities in rate amounts, based on the cost of providing care while still also considering the market (tuition prices).

Early education and care providers will see updated rates beginning on April 1, 2026. This rate increase will be retroactive to July 1, 2025, which means the rate increase will be applied to services provided on or after July 1, 2025. Providers will receive a one-time payment in April to account for retroactive rate increases.