Content, experience research, and design library

The digital accessibility journey starts with empathy. Find out about different types of disabilities, the assistive technology used to support digital interactions, and the guidelines that help us make accessibility happen.

Content Lab is a learning community focused on content strategy for Mass.gov authors and editors. Explore recordings and slides of sessions.

Adobe Acrobat Pro can be used to remediate a PDF document that was created without tags. Tags are the structure that make a PDF accessible to keyboard and screen reader users. Find out how to fix a PDF that is not accessible, and discover some considerations to save you time before remediating a PDF with Acrobat Pro.

Data visualizations built using tools such as Tableau and Power BI can be an effective way to present information on Mass.gov. Visualizations require up-front work to ensure they are accessible to all users.

Before going in-depth based on a topic or your role, explore a high-level overview about use of color, document and page structure, alternative text, and typography and content.

Text alternatives are needed for non-text media to make the media accessible. For images, this is called alternative text, or alt text for short. Alt text can be added to images just about anywhere they exist digitally. Find out how to write alt text, and add it to images in documents, Mass.gov, and HTML.

Find out how to make sure the colors you are using are accessible for individuals with low vision, blindness or colorblindness. Learn about color contrast ratios, not using color alone for meaning, and tools and techniques that can help you determine if the colors you are using are useful to everyone.

The purpose of any document or web page is to deliver information. It's important to make sure your content is clear, and that the typography you choose for your text is legible. It's also important to make sure that your text is readable both visually and by a computer, so that it is discoverable with assistive technology.

Explore a high-level overview about use of titles and headings to make the structure of your page or document more clear to everyone.

Learn how state organizations and municipal officials can archive important documents.