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Enterprise Invoice/Service Management (EIM-ESM)

Enterprise Invoice/Service Management (EIM/ESM) is an Internet billing and reporting service. It replaces paper-based invoicing and streamlines billing for providers and agencies.

Massachusetts is the first state in the nation to integrate management of so many different segments of the human service system. Our work on EIM/ESM is a major component of the Commonwealth's overall effort to modernize service delivery. We appreciate your interest and will continue to support our agencies and our purchase of service providers through the EIM/ESM service.

What would you like to do?

Top tasks

Log on to the Virtual Gateway   Accessing EIM/ESM 

What you need to know

Overview  Announcements and Newsletters   Frequently Asked Questions (FAQs)  Training and User Materials   Additional Content for Agency Users (available only from an EHS workstation  HIPAA - Version 5010 Transactions in EIM/ESM  

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