Log in links for this page

Data Management and Analysis

Learn best practices for data management and analysis

Table of Contents

Best Practices for Data Management and Analysis

Data management refers to making sure you have at your disposal the information you need to:

  • Understand how your customers are using water, how those patterns impact your revenue, and what’s changing over time
  • Develop sound budgets and rate structures that address your system’s individual needs
  • Justify proposed decisions to elected officials, water commissioners, and rate-payers
  • Plan for the future


The following guide provides best management practices for tracking and analyzing customer use and billing data to support financial planning and rate setting.

The following guide outlines useful metrics of customer use patterns to support financial planning and conservation.


More content for Water Suppliers and Municipal Officials:

Toolkit - Site Map  > Municipalities  > Suppliers and Water Commissioners 

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.