Municipality direct Access
Follow steps below to receive your Community’s Excise Tax Commitments directly:
Step 1: Create a signed and dated authorization letter on your municipality’s letterhead stating:
- That you are requesting to receive your community’s excise tax commitment files directly, rescind authorization for service provider (if applicable) and include the effective date of the request.
- Indicate if you would like Business Portal access or SFTP or both
- Your letter must also include contact information, including address, phone number and email address, letter must be signed and uploaded as a .pdf
Step 2: Register for access to the RMV's Community Portal as a New Business Partner. You will be required to upload your intent letter and proof of FEIN when registering. Only one person can register per business. (After approved registration, more contacts can be added.) *If you are an existing business partner and do not have Community Portal credentials, contact rmvbusinesspartners@dot.state.ma.us and request a Community Portal logon. Skip to step 4.
Step 3: Once your registration is approved, you will receive an email with your Community Portal login credentials. This may take up to 5-7 business days.
Step 4: Log into the RMV's Community Portal to complete the process of becoming an RMV Business Partner for the program(s) you have selected.
The person submitting the request will receive notification when the documents are approved or rejected. End users will receive an email with their login credentials once approved.
Service Provider
A business may be authorized to become a service provider if they have obtained authorization from a municipality.
Step 1: Create a letter on your business letterhead stating why you need access to the RMV’s data and records. Indicate the options for which you are seeking access to: SFTP via MOVEit, Web Services and/or Business Portal.
Step 2: Obtain a signed and dated authorization letter on the municipality’s letterhead stating:
- That you are authorized to receive municipality’s excise tax commitment files on their behalf, rescind any authorization for previous service provider (if applicable) and include the effective date of the request.
- The letter must include the processing service provider’s information i.e. company name, address, telephone number, contact person’s name & email address.
- The letter must also include contact information for the municipality, including address, phone number and email address, letter must be signed and uploaded as a .pdf
Step 3: Register for access to the RMV's Community Portal as a New Business Partner. You will be required to upload your intent letter and proof of FEIN when registering. Only one person can register per business. (After approved registration, more contacts can be added.)
Step 4: Once your registration is approved, you will receive an email with your Community Portal login credentials. This may take up to 5-7 business days.
Step 5: Log into the Community Portal to complete the documents needed to become an RMV Business Partner for the program(s) you have selected.
The person submitting the request will receive notification when the documents are approved or rejected. End users will receive an email with their login credentials once approved.
Changing Service Providers
For municipalities changing their service provider, follow the steps below.
Step 1: Letter can be sent by the municipality or the Service Provider. Create a signed and dated authorization letter on letterhead stating:
- State who the new Service Provider will be to receive the municipality’s excise tax commitment files, rescind any authorization for previous service provider (if applicable) and include the effective date of the request.
- The letter must include the processing service provider’s information i.e. company name, address, telephone number, contact person’s name & email address.
- The letter must also include contact information for the municipality, including address, phone number and email address, letter must be signed and uploaded as a .pdf
Step 2: Log into the Community Portal to upload the letter. If you do not have Community Portal credentials, contact rmvbusinesspartners@dot.state.ma.us and request a Community Portal logon.
The person submitting the request will receive notification when the documents are approved or rejected. Once the Service Provider has been added to the municipality, notification will be sent to the requestor.