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If you are a driver for a TNC in Massachusetts like Uber, Lyft, or Via, DO NOT complete this application. Si es conductor de una TNC en Massachusetts como Uber, Lyft o Via, NO complete esta solicitud. Se você é motorista de uma TNC em Massachusetts, como Uber, Lyft ou Via, NÃO preencha este formulário.
If you have questions about your background check or appeal, please use the Ask the TNC Division form to send us your question.
This business permit application is only for a corporation, partnership, sole proprietorship, or other entity that wishes to use a digital network, i.e., online‑enabled platform, to connect riders to drivers to pre-arrange and provide services in Massachusetts. If you are a driver for a permitted TNC, you DO NOT need to apply for your own permit.
To be clear, this application is NOT for:
Completing this application will NOT result in a faster resolution of your pending background check or appeal. Thank you for your understanding.
If you are a corporation, partnership, sole proprietorship, or other entity that wishes to use a digital network, i.e., online‑enabled platform, to connect riders to drivers to pre-arrange and provide services in Massachusetts, you are welcome to apply for a TNC permit.
The permit application can be downloaded here, above using the blue action button, or below in the 'How to Apply' section.
Before submitting your application, we strongly encourage you to read the entire application form to fully understand the process for operating in Massachusetts, including the business requirements.
The permit application can be downloaded here.
When you are ready to submit, please send the completed application as a PDF along with any attachments to DPUTNCQuestions@mass.gov with the subject line TNC Permit Application. As a reminder, attachments submitted to the Division must be in color, in PDF file format, and paginated with a table of contents. Incomplete applications and incorrectly arranged attachments may result in your application being denied.
Again, this business permit application is only for a corporation, partnership, sole proprietorship, or other entity that wishes to use a digital network, i.e., online‑enabled platform, to connect riders to drivers to pre-arrange and provide services in Massachusetts. If you are a driver for a permitted TNC, you DO NOT need to apply for your own permit.
If you have questions about your background check or appeal, please use the Ask the TNC Division form to send us your question.
