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Apply for a TNC business permit

In Massachusetts, a TNC (Transportation Network Company) - also known as a rideshare company - must hold a permit from the TNC Division to operate. Here, you can learn how to apply for a permit.
If you are a driver for a TNC in Massachusetts like Uber, Lyft, or Via, DO NOT complete this application.

TNC Division

The Details of Apply for a TNC business permit

Do I need to apply? for Apply for a TNC business permit

If you are a driver for a TNC in Massachusetts like Uber, Lyft, or Via, DO NOT complete this application.  Si es conductor de una TNC en Massachusetts como Uber, Lyft o Via, NO complete esta solicitud.  Se você é motorista de uma TNC em Massachusetts, como Uber, Lyft ou Via, NÃO preencha este formulário.

If you have questions about your background check or appeal, please use the Ask the TNC Division form to send us your question.

This business permit application is only for a corporation, partnership, sole proprietorship, or other entity that wishes to use a digital network, i.e., online‑enabled platform, to connect riders to drivers to pre-arrange and provide services in Massachusetts.  If you are a driver for a permitted TNC, you DO NOT need to apply for your own permit.

To be clear, this application is NOT for:

  • Any type of BCCC (background check clearance certificate) request or question
  • Appealing any decision of the TNC Division

Completing this application will NOT result in a faster resolution of your pending background check or appeal.  Thank you for your understanding.

Before you begin for Apply for a TNC business permit

If you are a corporation, partnership, sole proprietorship, or other entity that wishes to use a digital network, i.e., online‑enabled platform, to connect riders to drivers to pre-arrange and provide services in Massachusetts, you are welcome to apply for a TNC permit.

The permit application can be downloaded here, above using the blue action button, or below in the 'How to Apply' section.

Before submitting your application, we strongly encourage you to read the entire application form to fully understand the process for operating in Massachusetts, including the business requirements.

How to apply Apply for a TNC business permit

The permit application can be downloaded here.

When you are ready to submit, please send the completed application as a PDF along with any attachments to DPUTNCQuestions@mass.gov with the subject line TNC Permit Application.  As a reminder, attachments submitted to the Division must be in color, in PDF file format, and paginated with a table of contents.  Incomplete applications and incorrectly arranged attachments may result in your application being denied.

Again, this business permit application is only for a corporation, partnership, sole proprietorship, or other entity that wishes to use a digital network, i.e., online‑enabled platform, to connect riders to drivers to pre-arrange and provide services in Massachusetts.  If you are a driver for a permitted TNC, you DO NOT need to apply for your own permit.

If you have questions about your background check or appeal, please use the Ask the TNC Division form to send us your question.

Contact for Apply for a TNC business permit

Address
Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110
Phone

Open M-F 8:45am-5pm

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