This page, Creating an employer account to review paid family and medical Leave (PFML) applications, is part of
This page, Creating an employer account to review paid family and medical Leave (PFML) applications, is offered by

Creating an employer account to review paid family and medical Leave (PFML) applications

In order to review and manage PFML applications for your organization’s staff, you’ll have to create an Employer Account.
If you are a worker looking to apply for paid leave benefits, please do not create an Employer Account.

Department of Family and Medical Leave

Phone

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

The Details of Creating an employer account to review paid family and medical Leave (PFML) applications

What you need for Creating an employer account to review paid family and medical Leave (PFML) applications

Creating an employer account

In order to review and manage paid leave applications for your organization’s staff, you’ll have to create an Employer Account. 

When you create an Employer Account, you’ll be asked to enter an email address and password. Use your work email address; please do not use a personal email address. Click here to get started.

To ensure that you will be accessing the correct paid leave applications, you’ll have to enter your employer’s Federal Employer Identification Number (EIN), a 9-digit number that is assigned by the Internal Revenue Service. If you don’t have this number, ask your organization’s payroll department. 

Once you provide an email address, EIN, and password, you will be sent an email with a 6-digit code that you will use to confirm your new account. You will be prompted to enter this code when you sign in for the first time.

Following a successful confirmation, you can log in to your Employer Account with the email and password you provided.  However, before you can view applications, you will need to verify your account with data from MassTaxConnect.

If you are managing PFML applications for multiple employers with different EINs, you will need to add all the EINs to your employer account and verify each EIN individually.

Verifying your employer account

In order to verify your account to view and approve claims, you will need to work with the person or organization that is registered to manage your MassTaxConnect account.

To get data to verify your account:

  1. The person or organization that is registered to manage your MassTaxConnect account (the tax administrator) will need to Log into MassTaxConnect to obtain contribution information from the most recent period for which your company has filed.

  2. On the Summary page, scroll down to the Paid Family and Medical Leave section on the left. In the Account portion, select Returns.

  3. Choose the last period for which a return has been received. For example, if you remitted your contributions for 3-31-2021, and the return has been processed and designated as ‘received’, you can use the amount from that period to verify your account. If you have not yet remitted your contributions or it is still being processed, use the amount from the most recent period for which you filed that has been processed.

  4. Go into the return. Click View or Amend Return. Then select Next at the bottom. Look to line 6 and you will find the Total Contributions Due.

  5. Copy the Total Contributions Due amount for verification.

To verify your account:

  1. You, as the Leave Administrator, should log in to your employer account and be taken to “Your organizations” page. If you arrive at the “Welcome” page, click on “Complete this process” in the yellow banner or click on “Your organizations”.

  2. On the “Your organizations” page, click the link/name of the organization that has “Verification required” next to it.

  3. Paste the amount for the period requested on the verification form into the Paid Leave Contributions field to verify your identity.

Once you successfully verify your account, you will be able to log in and review applications with the email and password you provided.

 

How to register Creating an employer account to review paid family and medical Leave (PFML) applications

Contact for Creating an employer account to review paid family and medical Leave (PFML) applications

Phone

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Feedback