Computing hardware and peripherals for Commonwealth employees.
Log in links for this page
- This page, End User Hardware, is offered by
- Office of Security and Operations
End User Hardware
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details of End User Hardware
Features for End User Hardware
EOTSS provides a suite of services for Commonwealth issued end-user computers including procurement, deployment, asset tracking and monitoring, lifecycle management, troubleshooting and repair, surplus and disposal. Agencies have the option of choosing from a Desktop, Laptop or Tablet form factor and can include accessory options or bundles, such as dual monitors, docking stations, external Optical drives, carry bags and cable locks. Desktop and Laptop form factors come in Standard or Enhanced configurations designed to meet most end-user computing needs.
Each device provides the EOTSS Standard Operating Environment. Standard Software or Configuration applied via SCCM Task Sequence Post Image.
How to request End User Hardware
Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.
More Info for End User Hardware
Learn more about End User Support Services.
Please see related services offered by EOTSS:
- End User Endpoint Management
- Microsoft BitLocker Administration and Monitoring (MBAM)
- EOTSS Enterprise Policies and Standards
Contact for End User Hardware
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel