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End User Endpoint Management

Microsoft Endpoint Manager manages end user devices across the Commonwealth.

EOTSS End User and IT Service Support

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Support for Commonwealth end users and IT support personnel

The Details   of End User Endpoint Management

Features   for End User Endpoint Management

Microsoft Endpoint Manager helps deliver the modern workplace and provides management to keep your data secure, in the cloud and on-premises. Endpoint Manager includes the services and tools used to manage and monitor mobile devices, desktop computers, and embedded devices.  

Endpoint Manager combines services you may know and already be using, including Microsoft Intune, Configuration Manager, Desktop Analytics, co-management, and Windows Autopilot. These services are part of the Microsoft 365 stack, used for device Configuration and management, patching and compliance, operating system deployment, and software packaging and delivery. 

Software Center is installed on all Commonwealth-issued Windows devices. You use Software Center to install software that has been deployed to your device.

How to request   End User Endpoint Management

Having trouble with your device, or downloading software from Software Center or the Intune Company Portal?  Please reach out to your internal agency IT Service Desk.

If you are supported by EOTSS, click the link below to open a ticket with the EOTSS End User Service Desk.

Request via a ServiceNow ticket

More Info   for End User Endpoint Management

Contact   for End User Endpoint Management

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