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How to get your Personal Identification Number (PIN) for child support services

You need your PIN every time you contact us, whether you do so online or by telephone. Learn where to find your PIN.

Contact Child Support Enforcement

The Details of How to get your Personal Identification Number (PIN) for child support services

What you need for How to get your Personal Identification Number (PIN) for child support services

Your PIN can be found on documents that DOR sends to you.

If you lost or can't find your PIN, you can retrieve your number. You'll need the following:

  • Social Security number
  • First, middle, and last names
  • Date of birth
  • Mailing address
  • Dependent's (child’s) information:
    • Full name
    • Date of birth.

How to get How to get your Personal Identification Number (PIN) for child support services

To get your PIN, fill out the online PIN Request form.

To get your PIN, call Customer Service at (800) 332-2733 or (617) 660-1234 (for local callers).

Contact for How to get your Personal Identification Number (PIN) for child support services

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