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If you have been ordered to pay child support through income withholding, your employer will take the money from your paycheck and forward it to the Massachusetts Department of Revenue (DOR). DOR will then send the payments to the other parent. If your order to pay by income withholding is new, it may take a few weeks for your employer to set up the income withholding from your paycheck. Until your employer starts taking the child support payments from your check, you must send the payments directly to DOR.
If you haven’t been ordered to pay child support by income withholding, you must send your payments directly to DOR.
You can pay by credit card (Visa, MasterCard, Discover, American Express) over the phone by calling (800) 332-2733, or (617) 660-1234 if you're in Greater Boston. A small convenience fee is added to each credit card payment.