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Network Shares

Request Network Share management
Request via ServiceNow 

Contacts

EOTSS End User and IT Service Support

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

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Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
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The Details   of Network Shares

Features   for Network Shares

A network share is a repository for shared folders and files.  You may request a new network share, or to modify, delete or request specific share permissions. 

 

This request item is only for file and/or print servers that have Active Directory groups tied to your file shares. 

How to request   Network Shares

Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.

Request service via a ServiceNow request

More Info   for Network Shares

Learn more about End User Support Services.

Contact   for Network Shares

Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online
ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

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