Request a site visit

On-site visits with the Office of Technical Assistance and Technology (OTA) are confidential and tailored to your facility’s needs. Get the process started today.

Office of Technical Assistance and Technology (OTA)

The Details

How to request

By online form: Please submit this Request an OTA site visit form with as many details as possible. Someone from OTA will follow up with you within 2 business days.

By email: Send a confidential email to maota@state.ma.us with a brief description of the topics you'd like help with. Someone from OTA will follow up with you within 2 business days.

Call (617) 626-1060 to be connected to the technical assistance provider who best fits your needs.

Next steps

Send in a pre-visit questionnaire

Before visiting your facility, we will ask you to provide some basic information like:

  • products you manufacture,
  • services you provide,
  • chemicals used in production and cleaning,
  • approximate annual chemical, water, and energy use, and,
  • compliance issues you're seeking clarification on.

After requesting a site visit, fill out the pre-visit questionnaire to the best of your ability and send it in. This should take no more than 20 minutes.

You can download and fill out the pre-visit questionnaire here and send it to OTA by email, fax, or as a hard copy.

All OTA services come at no cost to you or your business.

Contact

Address

100 Cambridge Street, Suite 900, Boston, MA 02114

Fax

(617) 626-1095

Feedback

Tell us what you think