Skip to main content

Request an interpreter for your BSAS client

If you are a BSAS contracted provider and your client needs interpreter services for that contracted service, you can request an interpreter from the Bureau of Substance Addiction Services (BSAS).
Completed forms must be received at least 1 week prior to an appointment with a client.

Contacts

Bureau of Substance Addiction Services

Phone

Call Bureau of Substance Addiction Services at (617) 624-5111

Online

Email Bureau of Substance Addiction Services at BSASinterpreters@massmail.state.ma.us

The Details

How to request

As a BSAS contracted provider, you must complete and email the BSAS Interpreter Request form (DOCX) to BSASinterpreters@massmail.state.ma.us.

Open this request form in an Internet Explorer browser if you see a "Please wait..." error message.

Please refer to the BSAS Interpreter Services Manual for full instructions.

Next steps

Documentation

At the time of the visit, the interpreter will complete a BSAS Interpreter Service Description form. The form needs your direct staff signature and requires some client information.

Open PDF file, 26.54 KB,  BSAS Interpreter Service Description form (English, PDF 26.54 KB)
Open DOC file, 44 KB,  BSAS Interpreter Service Description form (English, DOC 44 KB)

Downloads

Open PDF file, 635.82 KB,  BSAS Interpreter Request form (English, PDF 635.82 KB)
Open DOCX file, 201.59 KB,  BSAS Interpreter Request form (English, DOCX 201.59 KB)
Open DOCX file, 1.13 MB,  BSAS Interpreter Services manual (English, DOCX 1.13 MB)
Open DOCX file, 237.77 KB,  BSAS Interpretation Guidelines (English, DOCX 237.77 KB)

Contact

Phone
Call Bureau of Substance Addiction Services at (617) 624-5111
Online
Email Bureau of Substance Addiction Services at BSASinterpreters@massmail.state.ma.us

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback