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Request and review a copy of your driver records

Are you a TNC (transportation network company) driver or driver applicant determined to be unsuitable based on your driving record? This page contains instructions for requesting and reviewing your driving records.

Department of Public Utilities Transportation Network Company Division

The Details of Request and review a copy of your driver records

Important reminder for Request and review a copy of your driver records

The instructions on this page only apply to drivers who have applied to drive for a TNC - such as Uber, Lyft, or Via - in Massachusetts, also known as a rideshare company.

For other drivers looking for a copy of their Massachusetts driver records, the Registry of Motor Vehicles (RMV) maintains a "how to" page with helpful instructions.  The TNC Division is unable to assist with RMV driving record requests.

How to request Request and review a copy of your driver records

Please note: the instructions in this section only apply to drivers who have applied to drive for a TNC in Massachusetts.

There is a website link (Access My CORI and/or RMV Records) in your original denial email that will allow you to view the records the Division used to determine your suitability.  You will also receive a second email containing a security code.  Once you navigate to this website, enter these pieces of information:

  1. The email address you used to sign up to drive with your TNC
  2. Your date of birth
  3. The last four digits of your social security number
  4. The security code you received in your email (check your spam/junk folder if you can't find it)

If you are unable to view your records, please contact us.

Reviewing your records for Request and review a copy of your driver records

Review your driving records

First, review your driving records.

Be sure to address any outstanding obligations that may disqualify you from driving for a TNC.

Do any of the following situations apply to you?

1. You have a warrant for failure to appear in court.

  • Visit the court that issued the warrant immediately. Anyone with an open warrant CANNOT drive for a TNC.
  • Ask the court to communicate to the RMV that you have addressed your warrant. The RMV may require you to bring back the court paperwork to show that you addressed your warrant, particularly if the court cannot send an electronic record.
  • Be sure to ask the court about your next steps.

2. Your license is currently inactive because you have outstanding excise taxes or parking tickets.

3. Your license is currently inactive because you owe money to E-ZPass or Pay-By-Plate.

4. You have an outstanding citation (ticket) payment.

  • Visit an RMV location and pay your outstanding ticket. If you have a license suspension for payment default, you will owe an additional $100 license reinstatement fee.

The TNC Division CANNOT have an item removed from your driving record.

Contact for Request and review a copy of your driver records

Address
Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110
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