Stop your unemployment benefits

Did you go back to work full time? Learn how to stop requesting weekly benefits.

Department of Unemployment Assistance

Phone

TeleClaim Center (617) 626-6800

From any area code, Monday-Friday 8:30 a.m.–4:30 p.m.

TeleClaim Center (877) 626-6800

From area codes 351, 413, 508, 774, or 978, Monday-Friday 8:30 a.m.–4:30 p.m.

Voice Relay 711

Monday-Friday 8:30 a.m.–4:30 p.m.

TeleCert Line (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Online

To access UI Online: Log in to your account 
For questions about your claim: Schedule a callback from the TeleClaim Center 

The Details

What you need

When you return to work full time or want to stop requesting benefits for any reason, make your final request and then stop requesting. That’s all you need to do.

  • You don’t need to notify us
  • If you become unemployed again, you can always reopen your existing claim or file a new claim

How to update

To update your contact information, log in to UI Online and click View and maintain account information, then select Contact information.

More info

Keep your UI Online password and unemployment debit card in a safe place in case you become unemployed again.

Keep the address on your UI Online account up to date after you stop requesting benefits. Even after you stop collecting benefits:

  • Your account may still be audited
  • We may need to contact you

Contact

Address

Boston Walk-In Center
19 Staniford St., Boston, MA 02114

Phone

TeleClaim Center (617) 626-6800

From any area code, Monday-Friday 8:30 a.m.–4:30 p.m.

TeleClaim Center (877) 626-6800

From area codes 351, 413, 508, 774, or 978, Monday-Friday 8:30 a.m.–4:30 p.m.

Voice Relay 711

Monday-Friday 8:30 a.m.–4:30 p.m.

TeleCert Line (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Online

To access UI Online: Log in to your account 
For questions about your claim: Schedule a callback from the TeleClaim Center 

Feedback

Tell us what you think