Look for notices from DUA
Everyone who applies for unemployment insurance will get confirmation of their application in the mail. You can also check the status of your application in your online account anytime.
Notice of Monetary Determination
- This notice includes a benefit estimate based on your application. It is not an approval notice.
- You do not need to respond
- If you disagree with the estimate, follow the instructions in the notice to submit an Affidavit to Correct Wages
Requests for information
DUA will reach out to you and your employer(s) to confirm details from your application.
Be sure to respond to requests quickly to avoid delaying your benefits.
Begin requesting weekly benefits
You need to request benefits each week that you are unemployed. This is also called "weekly certification."
You can start requesting benefits after you submit application. If you wait until you are approved, your benefits will be delayed.
Check your online account for updates
Check your Unemployment Services for Workers account for decision notifications. We will also notify you by email or mail.
If your claim is approved, log into your account to learn more about:
- When you will be paid
- How you will receive payments (debit card or direct deposit)
Continue to request benefits for each week that you need unemployment.
If your claim is denied, you have 10 days to appeal the decision.
Contact
Online
Phone
Monday–Thursday 8:30 a.m.–4:30 p.m.
Monday–Friday 8:30 a.m.–4:30 p.m.
To request weekly benefits, daily 6 a.m.–10 p.m.
To check your claim or benefit payment status
Select or reset your 4-digit Personal Identification Number (PIN)
Set up, change, or cancel direct deposit