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Registry of Motor Vehicles
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The Details of Update your MyRMV online account
What you need for Update your MyRMV online account
The RMV's online portal (myRMV) protects customer accounts by using a two-factor authentication system. This sends a security code to be entered when you log into myRMV to verify your identity. Follow the instructions below if you are locked out of your account and need assistance.
Fees for Update your MyRMV online account
There is no fee for this transaction.
How to update Update your MyRMV online account
If you are locked out of your online myRMV account, please revisit the transaction you were attempting to complete on Mass.Gov/myRMV, enter your information, then click the link on the Verify Security Code page to request assistance.
You will receive a response to your request within 24-48 business hours.
More info for Update your MyRMV online account
To disable your MyRMV online account, use the Request to Disable Online “myRMV” Account form.
Downloads for Update your MyRMV online account
Open PDF file, 147.1 KB,
Request to Disable Online myRMV Account
(English, PDF 147.1 KB)
Contact for Update your MyRMV online account
Online
Ask the RMV
Ask the RMV