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DOR Letter Wizard

DOR’s Letter Wizard is an online interactive tool with step-by-step dialog that may be able to help you understand and respond to notices.

The Letter Wizard for the following tax types is coming soon:

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Letter Wizard for Business tax types

The Letter Wizard may be able to help resolve your Sales Tax, Meals Tax and/or Withholding Tax issues on MassTaxConnect. Keep your notice handy as you use the Letter Wizard. The Letter Wizard can currently assist with the following letters:

  • Automated Failure to File
  • Notice of Assessment
  • Notice of Account ID
  • Statement of Account
  • Notice of Levy
  • Notice of Change in Tax Return

To use the Letter Wizard, follow the instructions below.

*Mobile devices: if you do not see the letter wizard, click on the Microsoft Forms icon

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Tax Department Call Contact Information, Tax Department at (617) 887-6367
Toll-free in Massachusetts Call Contact Information, Toll-free in Massachusetts at (800) 392-6089

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