offered by
Massachusetts Department of Revenue
related to
Tax Information

DOR Tax Bills, Collections, Audits, and Appeals

Learn how Department of Revenue (DOR) bill, collection, audit and appeal processes work.

Learn more about your rights as a taxpayer from responding to an audit or collections notice to amending/abating your return.

What would you like to do?

Top tasks

Make a payment with MassTaxConnect 
Learn about types of DOR bills and notices 

All other tasks

Learn how to pay your personal income tax 
Pay your tax bill or notice by credit card 

What you need to know

Guide to the Department of Revenue: Your Taxpayer Bill of Rights 
Learn about the Audit process 
Learn about the Collections process 
Amend your tax return or request an abatement of tax 
Tax Appeals 
Office of the Taxpayer Advocate  

Contact Information

Phone

Tax Department (617) 887-6367
Toll-free in Massachusetts (800) 392-6089

8:30 a.m.–4:00 p.m., Monday through Friday

Online

Contact Us Your one-stop connection to DOR. 
MassTaxConnect Log in to file and pay taxes. 
Receive email updates Subscribe to receive updates from DOR. 

Related Services

Additional Resources

Understanding penalties and interest assessed by DOR
Tax Forms
Estimated Tax Payment Vouchers
Tax Guides
Legal Library
Did you find what you were looking for on this webpage? *
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

Feedback