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Taxes
Tax Information
DOR Tax Bills, Collections, Audits, and Appeals

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This page, DOR Tax Bills, Collections, Audits, and Appeals, is offered by
Massachusetts Department of Revenue

DOR Tax Bills, Collections, Audits, and Appeals

Learn how Department of Revenue (DOR) bill, collection, audit and appeal processes work.

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Learn more about your rights as a taxpayer from responding to an audit or collections notice to amending/abating your return. Page updated: May 29, 2020.

View transcript of Notices and Bills

Top tasks

Make a payment with MassTaxConnect Learn about types of DOR notices and bills

All other tasks

Learn how to pay your personal income tax Pay your tax bill or notice by credit card Set up a payment agreement

Guide to the Department of Revenue: Your Taxpayer Bill of Rights Learn about the Audit process Learn about the Collections process Amend your tax return or request an abatement of tax Tax Appeals Office of the Taxpayer Advocate

Contact Information

Phone

Tax Department (617) 887-6367

Toll-free in Massachusetts (800) 392-6089

9 a.m.–4 p.m., Monday through Friday

Online

Contact Us Your one-stop connection to DOR.

MassTaxConnect Log in to file and pay taxes.

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More Information

Understanding penalties and interest assessed by DOR

FAQs for DOR Notices and Bills to Individuals

Estimated Tax Payment Vouchers