DOR Tax Bills, Collections, Audits, and Appeals

What would you like to do?

Top tasks

Make a payment with MassTaxConnect  Learn about types of DOR notices and bills 

All other tasks

Learn how to pay your personal income tax  Pay your tax bill or notice by credit card  Set up a payment agreement 

What you need to know

Guide to the Department of Revenue: Your Taxpayer Bill of Rights  Learn about the Audit process  Learn about the Collections process  Amend your tax return or request an abatement of tax  Tax Appeals  Office of the Taxpayer Advocate  

Contact Information

DOR Contact

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Phone

Tax Department Call DOR Contact, Tax Department at (617) 887-6367

Toll-free in Massachusetts Call DOR Contact, Toll-free in Massachusetts at (800) 392-6089

9 a.m.–4 p.m., Monday through Friday

Online

Contact Us Your one-stop connection to DOR. 

MassTaxConnect Log in to file and pay taxes. 

Receive email updates Subscribe to receive updates from DOR. 

Related Services

• Personal Income Tax 
• Business Taxes 
• Corporate Excise Tax 

Additional Resources for DOR Tax Bills, Collections, Audits, and Appeals

Open file for Understanding penalties and interest assessed by DOR

Open file for FAQs for DOR Notices and Bills to Individuals

Open file for Tax Forms

Open file for Estimated Tax Payment Vouchers

Open file for Tax Guides

Open file for Legal Library