Questions and Answers
1. Can I be reimbursed if I have already paid my bill?
No, you would not be eligible. You must owe an outstanding balance to the licensed funeral establishment. This is because payment can only be made directly to the licensed funeral establishment.
2. Can I get payment assistance if the total cost of the funeral and burial/cremation is more than $3,500?
No, you cannot. If the total cost is over $3,500 you are not eligible for funeral and burial payment assistance.
3. What counts in the “total cost of funeral and burials”?
The total cost includes the cost of the funeral and the final disposition, whether it is a burial, cremation, or otherwise.
The total funeral cost includes all items and services arranged by the licensed funeral establishment.
The final disposition cost would include but is not limited to the cost of a cemetery plot, the cost to open the grave, the crematory cost and all associated fees and charges.
4. Can I receive pre-approval for this payment assistance?
No, we cannot determine your eligibility until the services have been provided, you apply, and all required information is received.
5. Is anyone – like people that receive SNAP, economic assistance, or MassHealth -- considered automatically eligible for funeral and burial payment assistance?
No dead person is considered automatically eligible. You must always apply and must be determined eligible.
6. What if my application is denied?
It is possible that your application for funeral and burial payment assistance could be denied.
If you disagree with the decision, you have the right to appeal.
If you have additional questions, you can contact the DTA's Burial Unit at (617) 348-8420.