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Learn about EVV for Provider Organizations that contract with SCO or One Care Plans

Find information about MassHealth’s implementation and operation of Electronic Visit Verification (EVV) for individuals supported by Provider Organizations that contract directly with SCO or One Care Plans in Massachusetts.

Table of Contents

General Information

Provider organizations that contract directly with Senior Care Options (SCO) or One Care Plans and deliver personal care, homemaking and companion services must comply with EVV requirements. Providers are required to implement EVV for these Medicaid-covered services regardless of payer. This includes personal care, homemaking and companion services reimbursed through MassHealth Fee for Service and ASAP Contracts, as well as through health plans such as SCO and One Care plans. This page is specific to EVV implementation for providers contracted with a SCO or One Care plans.  Other provider organizations delivering personal care services may have EVV requirements.  Please follow the provider descriptions from the  Main EVV Webpage.

Providers may fulfill EVV requirements by either:

  • Purchasing their own EVV system and submitting data on at least a monthly basis to EOHHS’ Data Aggregator;

OR

  • Using the state-sponsored EVV system known as MyTimesheet.

Providers that choose to use their own EVV systems are referred to as Alternate-EVV Providers or Alt-EVV Providers.  Providers that choose to use MyTimesheet are referred to as MyTimesheet Providers. 

EVV Implementation Plan for Provider Organizations that contract directly with SCO and One Care Plan

Information regarding the implementation of the EOHHS Data Aggregator and the MyTimesheet system is forthcoming.

Options for EVV Compliance

Provider organizations directly contract with SCO and/or One Care Plans and providing personal care services may fulfill EVV requirements by either:

  • Purchasing their own EVV system and submitting data on at least a monthly basis to EOHHS’ Data Aggregator;

OR

  • Using the state-sponsored EVV system known as MyTimesheet

The benefits and challenges of the alternatives for meeting EVV requirements varies by provider organization.  EOHHS developed the below EVV Cost Considerations document to help provider organizations in determining which alternative suits their needs best. 

EVV Cost Considerations for SCO and One Care Providers PDF | Word

 

Stakeholder Engagement

Stakeholder input on the EVV system is integral to the success of the implementation.  This section provides notifications of upcoming stakeholder meetings and copies of documentation presented during stakeholder sessions. 

Upcoming Stakeholder Engagement Opportunities

The EOHHS EVV Team holds bi-weekly video-conferences for providers directly contracted with SCO and/or One Care Plans addressing EVV implementation.  Please email EVVfeedback@Mass.gov for more information. 

Stakeholder Meeting Documentation

EOHHS will post Stakeholder Meeting Documentation as it becomes available.

  • FAQ EVV Phase 2 – 08/24/21 PDF | Word
  • Bi-Weekly Electronic Visit Verification Meeting for SCO/One Care-Contracted Providers – 07/23/21 PDF | PPT | Word
  • Bi-Weekly Electronic Visit Verification Meeting for SCO/One Care-Contracted Providers – 06/04/21 PDF | PPT | Word
  • Bi-Weekly Electronic Visit Verification Meeting for SCO/One Care-Contracted Providers – 05/07/21 PDF | PPT | Word

Contact

Online

For questions related to EVV implementation in the Commonwealth of Massachusetts related to agency-based providers, please contact EVVfeedback@Mass.gov
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