LTSS Assessment Overview
The LTSS Assessment is a uniform assessment used for all MassHealth members enrolled in or seeking eligibility for the Community Case Management (CCM) program. The LTSS Assessment determines a member’s need for CSN services by reviewing and quantifying the time it takes to complete all medically necessary nursing interventions.
For more details on the LTSS Assessment and what you can do to prepare, please review the CCM Onboarding Guide here. English: PDF | Word Spanish: PDF | Word
To view the LTSS Assessment, please see here. PDF | Word
To view the CSN Standards Tool, please see here: English | Spanish
Other MassHealth and community-based services and programs
The CCM Clinical Managers can help with authorization and coordination of other MassHealth services. These services may include personal care attendant (PCA), home health aide, durable medical equipment (DME), oxygen and respiratory equipment, medical supplies, and therapy services. The Clinical Manager works with physical, occupational, respiratory, and speech therapists, pharmacists, and social workers. This team of specialists help coordinate other MassHealth services such as DME, oxygen and respiratory equipment, orthotics and prosthetics, and therapy services.
How to appeal a MassHealth decision
Please visit: How to appeal a MassHealth decision.
Also see the onboarding guide, section 11: "Right to Fair Hearing and Complaint Process”.
Find the Onboarding Guide here: PDF | Word
Find the Spanish language version of the Onboarding Guide here: PDF | Word