MassHealth Community Support Program

Community Support Program (CSP) services are behavioral health services provided by community-based mobile paraprofessionals to MassHealth members.

CSP services support member empowerment, recovery, and wellness and increase a member’s independence, allowing them to manage their own behavioral health and medical services. Services vary over time in response to the member’s ability to use their strengths and coping skills to achieve these goals independently. 

Eligibility

CSP is available to any eligible MassHealth member who is enrolled in any managed care plan, as well as those who are in Fee-for-Service. For more information about eligibility requirements, read the Guidelines for Medical Necessity Determination for the Community Support Program and the CSP Program Regulation.

Members may refer themselves or may be referred by social service provider agencies and health care agencies. Medical necessity can be verified by diagnosis or by the member’s signed statement that they meet the medical necessity criteria. Services may continue until the provider determines that the services are no longer medically necessary.

Providers

Here is a list of CSP providers and their contact information as of May 2025. Members who would like to self-refer to the Community Support Program should contact the organization in this list in their area. 

Key Resources

• CSP Program Regulation: 130 CMR 461.000
• CSP Rate Regulation: 101 CMR 362.00
• Guidelines for Medical Necessity Determination for the CSP
• CSP Manual for MassHealth Providers
• CSP Provider Applications
• Reporting Adverse Incidents for Behavioral Health

Date published:	June 9, 2025