Mental Health Support & Recovery - Western Mass. Young Adult Resource Guide

Department of Mental Health Young Adult Resource Guide - Mental Health Recovery and Support

Table of Contents

Department of Mental Health

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages; enabling them to live, work and participate in their communities. How to apply:

  • Northampton phone (413) 587-6200
    • TTY - Call DMH Western Mass Area Office, TTY at (413) 586-6592
  • Pittsfield: (413) 395-2000,
    • Fax: (413) 395-2018,
    • TTY: (413) 443-8294
  • Greenfield: (413) 772-5600
    • Fax: (413) 772-5638
    • TTY: (413) 772-3076
  • Holyoke/Chicopee (413) 452-2300,
    • Toll free (877) 352-3881,
    • Fax: (413) 452-2372,
    • TTY: (413) 747-7240
  • Springfield  (413) 452-2300
    • Toll free 800-352-3881,
    • Fax: (413) 452-2306,
    • TTY: (413) 747-7240

National Alliance on Mental Illness (NAMI) - Western Mass.

NAMI offers education and training for people living with a mental health condition and their supporters, a helpline, advocacy at the state level, training and presentation programs for community members.

Learn more:

324A Springfield Street Agawam, MA 01001  Phone: 413-786-9139


Prevention and Recovery in Early Psychosis (PREP) Program

Located at “The Spot”, PREP’s believes that earlier detection, earlier diagnosis, and earlier treatment of psychotic illnesses, can f better outcomes for patients and their families. They provide highly specialized diagnostic service and comprehensive support. Members: Young people ages 16-30 who are experiencing changes or have been struggling with changes in their thoughts, feelings or behaviors which are making it difficult to do the things of everyday life.

Learn more: 


21 Olander Dr., Northampton, MA 01060 

Phone: (413) 585-1300

Western Mass. Recovery Learning Community (RLC) - Wildflower Alliance


Grassroots Peer Support, Advocacy, and Training organization with a focus on harm reduction and human rights. Hearing Voices Groups, Alternatives to Suicide Groups, Community Bridging in Hospitals and Jails, Afiya Peer Run Respite, Housing Supports & Career Initiatives Grants may be offered.

  • Bowen Resource & Wellness Center, 235 Chestnut St, Springfield, MA 01103   Phone: (413) 372-5652
  • Greenfield Center, 20 Chapman St. Greenfield, MA 01301    Phone: 413-772-0715
  • Holyoke Center,  199 High Street, Holyoke, MA 01040           Phone: 413-539-5941 or toll free 866-641-2853
  • Pittsfield Center, 361 North Street, Pittsfield, MA 01201       Phone: (413) 464-9807

Learn more:

Parent/Professional Advocacy League (PPAL)

Parent/Professional Advocacy League is an organization that promotes a strong voice for families of children and adolescents with mental health needs.

PPAL offers two youth groups for young adults, and is the Massachusetts chapter for Youth Move National. For more information about these youth groups visit Members: Any parent or professional that has a child with mental illness

Learn more:

Statewide Office: 15 Court Sq. Suite 660, Boston, MA 02108



Brien Center for Mental Health and Substance Abuse Services

P.O. Box 4219 (359 Fenn St.), Pittsfield, MA 01202-4219  Main Number (413) 499-0412; TTY: call main telephone number


Behavioral Health Network (BHN) Central Intake

(413) 737-2439 for Agawam, Springfield, & Holyoke

Children's Behavioral Health Initiative (CBHI)

CBHI is an interagency initiative of the Commonwealth’s Executive Office of Health and Human Services whose mission is to strengthen, expand and integrate Massachusetts state services into a comprehensive, community- based system of care, to ensure that families and their children with significant behavioral, emotional and mental health needs obtain the services necessary for success in home, school and community. Youth covered by the new Mass Health services include ages 0-21. For more information about CBHI, visit

The Impact Center

We are a safe, welcoming, peer-led center for young adults age 16-24 who are looking to connect to resources in the community. We help youth connect to community services including mental health, recovery support, housing, resume building and job opportunities. The Impact Center is a program of the Gándara Center and funded by the Massachusetts Department of Mental Health and the Department of Public Health.      

  • 41 Taylor Street, Springfield, MA 01103
  • Phone: (413) 654-1566
  • Hours: Monday - Friday* 10am - 5pm*CLOSED on the last Friday of every month.


Valley Opportunity Council

The Valley Opportunity Council is the largest and most diverse Community Action Agency in the area. With this federal designation, VOC has established a powerful network of support and collaborative services intended to encourage community members to actively achieve self-sufficiency for themselves and their families.

Learn more:

(413) 552-1554 - Serving greater Hampden county.

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