MyGICLink Toolkits

In an effort to improve the GIC member experience, GIC is automating processes to provide easy-to-use, self-service solutions using the MyGICLink Member Benefits Portal.

We have developed a toolkit to support coordinators throughout the launch of the MyGICLink member benefits portal. The coordinator toolkit contains:

  • Rollout Plan: All employees and retirees can use MyGICLink. Learn more.
  • User Guides: a resource for users with step-by-step instructions and screenshots on how to use the most common functions and processes on the Member Benefits Portal.
  • Videos: short step-by-step instructional videos demonstrating how to complete key processes can be found on MyGICLink and on the GIC's YouTube channel.
  • Frequently Asked Questions (FAQs): a resource that provides answers to pilot Coordinators’  most frequently asked questions on the member benefits portal.
  • MyGICLink: What You Need to Know: a list of clear, concise statements to help your benefits Coordinators answer questions and talk about or discuss the member benefits portal.

Table of Contents

MyGICLink Toolkits

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