Lyft
Websites:
- https://www.lyft.com/rider/cities/boston-ma
- https://www.lyft.com/rider/cities/cape-cod-ma
- https://www.lyft.com/rider/cities/western-massachusetts-ma
- https://www.lyft.com/rider/cities/worcester-ma
Consumer response:
- Via the Lyft app
- Visit help.lyft.com
- Call (844) 928-3099
Uber
Websites:
- https://www.uber.com/global/en/cities/boston/
- https://www.uber.com/global/en/cities/springfield-ma/
- https://www.uber.com/global/en/cities/worcester/
Consumer response:
- Via the Uber app
- Email customercomplaints@uber.com
- Visit help.uber.com
- Call (800) 664-1378
Via
City of Newton ("NewMo") partnership
- Phone number: (617) 655-8019
City of Salem partnership
- Email: support-salem@ridewithvia.com
- Phone number: (844) 983-1842