Rideshare company contact information

Here, you can find contact information for permitted Transportation Network Companies (TNCs) in Massachusetts. Companies are listed in alphabetical order.

Lyft

Websites:

• https://www.lyft.com/rider/cities/boston-ma
• https://www.lyft.com/rider/cities/cape-cod-ma
• https://www.lyft.com/rider/cities/western-massachusetts-ma
• https://www.lyft.com/rider/cities/worcester-ma

Consumer response:

• Via the Lyft app
• Visit help.lyft.com
• Call [phone]

Uber

Websites:

• https://www.uber.com/global/en/cities/boston/
• https://www.uber.com/global/en/cities/springfield-ma/
• https://www.uber.com/global/en/cities/worcester/

Consumer response:

• Via the Uber app
• Email [e-mail]
• Visit help.uber.com
• Call [phone]

Via

City of Newton ("NewMo") partnership

• Phone number: [phone]

City of Salem partnership

• Email: [e-mail]
• Phone number: [phone]

Worcester Regional Transit Authority (WRTA) partnership

• Website: https://support.ridewithvia.com/hc/en-us/articles/360049194632-How-can-I-contact-Via-WRTA-
• Phone number: [phone]